Returns & Exchanges

Return Window

Most items may be returned or exchanged within 30 days of purchase, provided they are in their original, unused condition with all original packaging and tags intact. Proof of purchase is required for all returns.

Eligible Items

To be eligible for a return or exchange, items must be:

• Unused and in original condition
• In original packaging with all accessories and documentation included
• Accompanied by the original receipt or order confirmation

Non-Returnable Items

The following items cannot be returned or exchanged:

• Arrows that have been shot or cut to length
• Strings and cables that have been installed or drawn
• Broadheads that have been opened or used
• Special-order or custom-built bows
• Clearance and final-sale items (marked as such at time of purchase)

Defective or Damaged Items

If you receive an item that is defective, damaged in transit, or not as described, please contact us within 7 days of receipt. We will arrange for a replacement, repair, or full refund at no additional cost to you. Please retain all original packaging as it may be needed for a carrier claim.

How to Return

To initiate a return or exchange, contact us by phone or email to receive a Return Authorization (RA) number before sending any item back. Items returned without an RA number may not be processed. Return shipping costs are the responsibility of the customer unless the item is defective or was shipped in error.

Refunds

Approved refunds are issued to the original payment method within 5–10 business days of us receiving and inspecting the returned item. You will receive an email confirmation once your refund has been processed.